Customer Care
I'm committed to offering not only high-quality handcrafted leather goods but also a reliable, and personal customer experience. As a small business, every customer matters deeply to me, and I strive to ensure your purchase is smooth, transparent, and enjoyable from start to finish.
If you have questions about products, need assistance or require help with an existing order, contact me on
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Email: Me@Sebastianselmer.com I respond on every e-mail myself so the response time is within 1–2 business days
Returns & Exchanges
If you need to return or exchange an item. Please contact me within 7 days of receiving your order so I can guide you through the process. Returned items must be unused and in original condition in original package.
Custom or personalized pieces are not eligible for return.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
